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Your satisfaction is our heritage. Easy returns, no questions asked.
30
Day Returns
Free
UK Returns
5-7
Days to Refund
98%
Happy Customers
Log into your account and select the items you wish to return
Download and print your prepaid return shipping label
Securely pack items in original packaging if available
Drop off at carrier location and track your return
Return items within 30 days of delivery for a full refund
Items must be unworn, unwashed, with all tags attached
We provide prepaid labels for all UK returns
Refunds processed within 5-7 business days of receipt
We're happy to exchange items for a different size or color, subject to availability. Exchanges follow the same conditions as returns.
International customers are responsible for return shipping costs. We recommend using a trackable shipping service. Import duties paid on the original order are non-refundable.
Tip: Save on international return shipping by exchanging items with friends or waiting to combine multiple returns.
Once we receive your return, we'll process your refund within 5-7 business days. The refund will be credited to your original payment method. Bank processing times may add 3-5 additional days.
Yes! Sale items can be returned following our standard return policy, unless marked as "Final Sale". Final sale items cannot be returned or exchanged.
No worries! If you created an account or provided your email at checkout, we can look up your order. For guest checkouts, please provide your order number from the confirmation email.
During the holiday season (November-December), we extend our return window to 60 days. Items purchased between November 1 and December 31 can be returned until January 31.
Our customer service team is here to ensure your return experience is as smooth as your shopping experience.